Privacy Policy
This Privacy Policy governs all Tawseel E-Commerce & Logistics platforms including our e-commerce marketplaces (B2B, B2C, C2C) and logistics services.
1. Information Collection
We collect information when you register, transact, or use our services, including personal information, payment details, location data, and device information.
2. Data Usage
Your information is used to process orders, coordinate logistics, prevent fraud, send notifications, and improve our services.
3. Data Sharing
Data may be shared with logistics partners, payment processors, or authorities as required by law, but only the necessary information is disclosed.
4. Data Security
We implement SSL/TLS encryption, role-based access controls, and retention policies to protect business and personal data.
5. Your Rights
Under Omani law, you can access, correct, delete, or object to the processing of your personal data.
6. Special Provisions
Specific rules apply for merchants and C2C sellers, including document verification, API encryption, identity verification, and escrow protection.
7. Policy Updates
Users will be notified of significant policy changes via email or platform banners at least 30 days in advance.
8. Contact Us
For privacy questions or requests, contact us
Email: info@tawseelonline.om
Phone: +968 99 63 4433
Address: Al Amarat Office No: 7820L, Building No: 7820, Muscat, P.O. Box: 1513, MAF P.C: 116.
